Position:
Front Desk Attendant
Department:
Financial Aid
Description of Position:
- Answering/distributing phone calls & scheduling appointments in QLess
- Works at front desk answering questions, receives and provides paperwork for responding to customers needs
- Assist in monitoring of Satisfactory Academic Progress (SAP) and Max Time Frame appeals process for financial aid recipients
- Assist with internal/external audit preparation as needed
- Maintain level of confidentiality when analyzing student records & accepting documentation
- Maintains the Financial Aid general email accounts forwarding, replying, and sending emails
- Make sure all Financial Aid forms are updated annually
- Ability to work/communicate with diverse staff/students
- Assist students in accessing data in the Colleague System
- Ability to perform and complete other tasks as assigned by FA Manager/Director
- Ability to process Financial Aid Verification forms for selected and non-selected students
Qualifications:
- Must have current-year FAFSA completed.
- Must be eligible to work in the United States.
- Must have an unmet financial need.
- Must be enrolled in at least 6 credit hours.
- Must maintain Satisfactory Academic Progress.
Status/Salary:
This is a part-time position students may work up to 20 hours a week, hourly rate $14.00.
Application Deadline:
Open until filled